Last updated: March 24, 2026
Alexandria AI LLC ("we", "us", "our") operates the Alexandria AI platform at thealexandria.ai. This Privacy Policy explains how we collect, use, and protect your personal information.
Account Information: Email address, name, and password when you create an account.
Amazon Seller Data: When you connect your Amazon SP-API credentials, we access your seller account data including orders, inventory, and product listings. This data is used solely to provide Alexandria AI services to you.
Usage Data: Chat messages, product searches, and interactions with the Platform to improve our services.
Shipping Information: Addresses and phone numbers provided for shipping label generation.
We use your information to: provide and improve the Platform, generate product recommendations, calculate profitability estimates, create shipping labels, communicate with you about your account, and comply with legal obligations. We do NOT sell your personal data to third parties.
We retain your data for as long as your account is active. Chat history and product analysis data are stored to improve your experience. You may request deletion of your data at any time by contacting us. Amazon SP-API credentials are encrypted at rest and are never shared.
Alexandria AI uses third-party AI models (Anthropic Claude) to process your chat messages and generate responses. Your messages are sent to the AI provider for processing. We use the Anthropic API which does not train on customer data and does not retain conversation data beyond the API request. No personal data is used to train AI models.
We share data with third-party services only as necessary to provide the Platform:
- Supabase: Database and authentication
- Anthropic: AI chat processing (zero data retention)
- Amazon SP-API: Seller account data (with your authorization)
- Keepa: Product pricing data
- EasyPost: Shipping rates and labels
- Vercel/Render: Application hosting
We implement industry-standard security measures including encryption in transit (TLS), encryption at rest for sensitive credentials, and secure authentication via Supabase Auth. API keys and credentials are stored encrypted and are never exposed in client-side code.
You have the right to: access your personal data, request correction of inaccurate data, request deletion of your data, export your data, and withdraw consent for data processing. To exercise these rights, contact us at contact@thealexandria.ai
We use essential cookies for authentication and session management. We do not use tracking cookies or third-party advertising cookies.
The Platform is not intended for users under 18 years of age. We do not knowingly collect data from minors.
We may update this Privacy Policy at any time. We will notify you of significant changes via email or in-app notification.
For privacy questions or data requests, contact us at contact@thealexandria.ai
Alexandria AI LLC
Austin, TX 78704